FAQs

Although we hope using our store is as easy as possible, we acknowledge that you may have questions and on this page we hope to answer some of the more frequently asked questions. However, should you still need additional information then please contact us.  
How can I place an order?  
Choose the item that you wish to purchase, select the quantity you require then add to basket. Your selection will be added to your online shopping cart.
An overview of your Shopping Cart can always seen at the top of the page. 
When you’ve added all the items you wish to purchase simply choose “Checkout”, fill in your details and make the on-line payment. You will receive an order confirmation email from us.  
How long will my order take?
All orders are processed within 3-5 working days from receipt of the order . We will then send you an email confirming that your order has been completed and is either ready for collection from the school shop or has been dispatched through the delivery service(if that option is available from your school shop)
Do I need to register to start shopping?  
Not as such, however we need to capture certain details associated with your order such as name, address and email however these will only be stored on your computer should you choose to set the option “Remember Me”. If this is not done then these details are only held for this order. The details you provide will only be used for this purpose and are never used or shared.  
How secure is this Website?
Our On-line Uniform Shop offers payment via our Payment Provider’s secure gateway because your card details are never needed by the shop. All transactions are handled within the our Payment Provider’s secure environment. Privacy and security of your details is our prime concern.  
Can I phone or fax my order?  
No, orders are accepted only online after securing your payment through the credit/debit card information submitted by you.  
How can I make payment for the product ?  
Currently we only accept on-line payments.