Welcome to

COVID 19 ARRANGEMENTS

In order to operate within the Government guidelines, the Uniform Shop is closed until further notice to customers. However, we can access the stock therefore if you place your order online we can fulfill and have available for collection from the school site. We aim to fulfill orders within 5 working days. Once your order is ready for collection you will be advised when and where to collect it from.

With the full support of the school and our suppliers, we expect to resume normal service when it is safe to do so.

Many thanks for your cooperation.

If you have questions about purchasing school uniform, please contact uniform@luckleyhouseschool.org.

Sizing

If you are unsure of the size to order, please refer to our Size and Measurement guide –

https://www.thedirectclothing.co.uk/sizes-and-measurements/

Returns:

If you do need to return an item, please drop off at School Reception packaged with the returns form provided with the original order to (or download a Returns note above):

The Uniform Shop (Luckley), Luckley House School.

We will refund back to your original payment card.

Exchanges:

We do not offer exchanges. Please return the unwanted item in original condition for a full refund, and place a new order for the required item.

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We offer a shop within the school, where online orders are also fulfilled. This allows an easy option for your child to pick up uniform purchased and paid for online.

Online orders will be processed at the school shop during the term time opening hours listed below, therefore please allow three to five working days for your order to be processed. Once you receive an email advising you of the completion of your order, it will be ready to be collected from the shop, again during the term time opening hours listed below.

As all stock is held at the school shop, any items for exchange or return should be taken to the school shop for processing the exchange or refund.

To enable us to get your orders to your child, please enter their name and year group in the relevant fields on the online order form.

If you have any questions, please email us  at uniformshop@luckleyhouseschool.org