Luckley House School
COVID 19 ARRANGEMENTS
In order to operate within the Government guidelines, the Uniform Shop is closed until further notice to customers, as is the option to collect from school.
However, we do encourage orders to be placed online so that once we can gain access to the school shop, we can quickly process your order and despatch. Once we can access the stock, orders will be processed on a “first-come, first serve” basis, therefore the earlier you place your order the sooner it will be despatched.
We do not yet have a date for the opening of the school but we are liaising with the school in this regard and will advise on a delivery timeframe as soon as we have this information.
With the full support of our suppliers, we expect to resume normal service when it is safe to do so.
Thanks for your cooperation and support, please stay safe.
If you have questions about purchasing school uniform, please contact Simon Smith at email@example.com
If you are unsure of the size to order, please refer to our Size and Measurement guide – the link is at the bottom of the page.
If you do need to return an item, please post the item back to us with the returns form provided with the original order to:
Returns (Luckley), The Direct Clothing Company Limited, 17 Rise Road, Sunningdale SL5 0BH.
We aim to refund the same day of receipt. We recommend you get a Certificate of Posting for any return.
We do not offer exchanges. Please return the unwanted item in original condition for a full refund, and place a new order for the required item.
We offer a shop within the school, where online orders are also fulfilled. This allows an easy option for your child to pick up uniform purchased and paid for online.
Online orders will be processed at the school shop during the term time opening hours listed below, therefore please allow three to five working days for your order to be processed. Once you receive an email advising you of the completion of your order, it will be ready to be collected from the shop, again during the term time opening hours listed below.
As all stock is held at the school shop, any items for exchange or return should be taken to the school shop for processing the exchange or refund.
To enable us to get your orders to your child, please enter their name and year group in the relevant fields on the online order form.
If you have any questions, please email us at firstname.lastname@example.org
In-house school shop
Term Time Opening Times
12.45 to 1.45 (term time only)
3.45 to 4.45 (term time only)
Or contact us for more information & ordersContact us