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COVID 19 ARRANGEMENTS
In order to operate within the new social distancing and health guidelines, the Uniform Shop has moved online and we have updated the delivery process. For the foreseeable future including the Autumn Term, uniform should be purchased online and will be delivered to your UK home address. The on-campus Uniform Shop is closed until further notice, and the option to collect from the school is not possible currently.
All orders for uniform placed online will be despatched and despatched to your home/chosen UK address as quickly as possible. Once we can access the stock, orders will be processed on a “first-come, first served” basis, therefore the earlier you place your order, the sooner it will be despatched.
We anticipate a large increase in online demand at this time, so please allow for longer delivery times and allow extra time for size changes and re-ordering requirements.
Availability of Uniform:
Please be aware that there are significant supply chain disruptions and some goods will not arrive in stock as per our long-planned time schedules. Almost all the factories we work with have had to close or minimise their workforce for a considerable period and therefore, delays are inevitable as they play catch-up on production. We would appreciate patience and understanding if we are out of stock of some uniform items, although we hope that this will not be the case.
If you are unsure of the size to order, please refer to our Size and Measurement Guide.
If you do need to return an item, please post the item back to us with the returns form provided with the original order to (or download a copy above):
Returns (Tormead), The Direct Clothing Company Limited, 17 Rise Road, Sunningdale SL5 0BH.
We aim to refund the same day of receipt. We recommend you get a Certificate of Posting for any return sent via Royal Mail. We regret we are unable to receive visitors at this address.
We do not offer exchanges. Please return the unwanted item in original condition for a full refund, and place a new order for the required item.
If you have any queries please contact Helen at firstname.lastname@example.org
In-house school shop
Tormead School, Cranley Road
Term Time Opening Times
Or contact us for more information & ordersContact us