Terms and Conditions

The following terms and conditions of sale apply to all orders placed with the online shop (in addition to the Website Terms and Conditions, which apply to the use of the website generally). By placing an order for goods you are deemed to have accepted these terms and conditions of sale. We advise you to print and keep a copy of these terms and conditions for your records. Please note that we may make changes to these terms and conditions from time to time, so please check them each time you use the online shop. 
Returns Policy  
If you are not entirely satisfied with your purchase, we’re here to help. 
We allow 30 days to return the item from the date you received it.To be eligible for a return, your item must be in the same condition that you received it in.Your item will require proof of purchase if the purchase was made online. 
If a refund is required we will initiate a refund to your credit card (or original method of payment). The credit should be received within 3-5 days. 
If an item is faulty we will accept a return within 6 months from the date of purchase. 
If you do need to return an item to us, please either use the return bag with the prepaid label if the purchase was an online order, or return to the school shop. 
If you have any questions about how to return please contact us on: 
01344 827799 or direct@thedirectclothing.co.uk 
Shop Images  
Actual products may vary slightly from the images in the online shop. 
All prices of goods available in the online shop are quoted and charged in sterling and, where applicable, are inclusive of VAT. 
You may only order goods through the online shop if you are 16 or over. If you are under 16 years old, please ask your parent or guardian to complete the ordering process. 
The Direct Clothing Company shall not be liable if we are unable to carry out our obligations (including any delays) due to any circumstances beyond our reasonable control. The Direct Clothing Company shall not be liable for any indirect or consequential losses, or for any business losses (including loss of profits, data anticipated savings goodwill or for wasted expenditure) you may suffer as a result of any breach of these terms and conditions of sale. We do not limit or exclude our liability for death or personal injury caused by our negligence. 
Re-sale of products  
The products sold on this site are not intended for commercial re-sale. 
Governing law and jurisdiction  
These terms and conditions of sale shall be governed by and enforced in accordance with the laws of England and Wales. The Direct Clothing Company and you both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. 
Security and Privacy  
When you place your order you are automatically connected to our secure server using SSL encryption technology. This ensures that the information you send cannot be read by anyone apart from the two computers involved in the transaction. To check you are in a secure area of our site please look at your browser window, dependent on the browser you are using a secure area is usually denoted by the symbol of a closed padlock.  
When you submit your order you are authorising The Direct Clothing Company to use your personal details to fulfil your order (through our Payment Gateway). For further details, please see our privacy policy In the event of there being a problem with your order we will communicate with you via e-mail, telephone or letter. 
Company details & Address  
This on-line shop is operated by
The Direct Clothing Company. VAT number GB 641 1968 37.  
Registered Address: The Granary, Hones Yard, 1 Waverley Lane, Farnham, Surrey, GU9 8BB 
Telephone: 01344 872299 
Email: sales@thedirectclothing.co.uk 
Registration Number: 5166545 
Place of Registration: Cardiff